These terms are between you and Calec Electrical (ABN 55 910 169 299), trading as SoleTasker. They apply when you create an account, start a trial, subscribe to or use the SoleTasker web app.
1. ACCEPTING THESE TERMS
By creating an account or using SoleTasker, you agree to these terms and our Privacy Policy. You must be at least 18 and able to enter a binding agreement. If you use SoleTasker for a business, you confirm that you have authority to bind that business.
2. WHAT SOLETASKER PROVIDES
SoleTasker is a lightweight, voice-first job and task management web app for sole traders and small trade teams. It can help you capture tasks, reminders and job notes; use Wrap Up to propose multiple job and admin actions from one memo; organise My Day; maintain job records; assign tasks; process job-intake submissions and work orders; and prepare or store certain job-admin records.
SoleTasker is not scheduling, dispatch, accounting or emergency-response software. It does not replace Xero or another invoicing system, professional advice, statutory records, licences, safety procedures or your own checks.
3. ACCOUNTS AND TEAM ACCESS
- Provide accurate account information and keep it current.
- Protect your password and sign-in methods and notify us promptly of suspected unauthorised access.
- Only invite or record team members where you have authority to do so.
- You are responsible for activity performed through your account and for setting appropriate access within your business.
4. FREE TRIAL
New eligible accounts receive a 7-day free trial. No credit card is required to start. The trial begins when the app records the start of your trial and ends at the time shown in your account.
The free trial does not automatically charge you. To continue paid access after it ends, you must actively choose to subscribe and complete Stripe checkout. We may restrict repeat trials or trial abuse.
5. SUBSCRIPTION AND BILLING
- Price: $29 AUD per month excluding GST. Applicable GST is calculated at checkout.
- Billing: after you subscribe, Stripe charges the payment method you provide in advance on a recurring monthly basis until cancellation.
- Payment handling: Stripe processes checkout and card information. SoleTasker does not receive or store your full card number.
- Failed payments: access may be restricted if a payment is past due, unpaid or reversed. You can use the billing portal to update payment details where available.
If we change the subscription price, we will give reasonable advance notice. A new price will apply from a future renewal, and you may cancel before it takes effect.
6. CANCELLATION AND REFUNDS
You may cancel through the billing portal at any time. Unless a different effective date is clearly shown when you cancel, paid access continues until the end of the current billing period and the subscription will not renew.
We do not ordinarily provide change-of-mind refunds for a partially used billing period. However, this does not limit any refund, cancellation or other remedy you are entitled to under the Australian Consumer Law or another applicable law. Contact info@soletasker.com.au if the service has not been supplied as promised.
7. PLAN AND TECHNICAL LIMITS
The standard plan includes 300 voice captures per month, with each recording limited to two minutes. File size, file count, rate, concurrency and security limits also apply within the app. These limits protect reliability, security and operating costs.
You must not bypass limits, automate bulk submissions, share access outside your authorised team, resell the service or use it in a way that unreasonably interferes with other users. We may temporarily limit abusive or unsafe activity. Where practical, we will explain the issue and give you a reasonable opportunity to correct it.
8. YOUR CONTENT AND CLIENT INFORMATION
You retain ownership of the information and files you enter or upload. You give us a limited, non-exclusive licence to host, copy, transmit and process that content only as reasonably required to operate, secure, support and comply with law in relation to SoleTasker.
You must have the necessary rights and permissions to collect and use client, worker and other third-party information. You are responsible for the accuracy, legality and backup of your business records and for what you send to customers or third parties.
9. VOICE, AI AND GENERATED OUTPUT
Voice transcription, Doc Scan, Wrap Up and other structured capture features use automated processing. Wrap Up proposes actions for review and does not save, send or change them until you confirm. Outputs may be incomplete, misunderstood or wrong. You must review and correct information before relying on it, sending it or using it as a business, safety, compliance, invoice or certificate record.
The SWMS feature helps prepare a document but cannot determine whether a SWMS is legally required, suitable for a particular high-risk construction activity or adequate for the actual site. You remain responsible for site-specific hazards, consultation, review, signatures and compliance.
10. ACCEPTABLE USE
You must not use SoleTasker to break the law; infringe rights; upload malware or unlawful material; harass others; attempt unauthorised access; probe or disrupt the service; submit data you have no right to use; or reverse engineer, copy or commercially exploit the software except where law permits.
11. OUR INTELLECTUAL PROPERTY
SoleTasker software, branding, designs and website content belong to Calec Electrical or its licensors. Your subscription gives you a limited, non-transferable right to use the service for your own authorised business purposes while you have access.
12. SERVICE CHANGES AND AVAILABILITY
We aim to keep SoleTasker available and useful, but internet and third-party services can fail. We do not promise uninterrupted or error-free operation. We may update features to improve safety, reliability or product fit. If a change materially reduces the paid service, we will provide reasonable notice where practical and you may cancel before the change takes effect.
Features identified as beta may change while they are being tested. This does not limit rights or remedies that cannot be excluded under the Australian Consumer Law.
13. SUSPENSION AND TERMINATION
We may suspend or terminate access for non-payment, material breach, unlawful activity or a credible security risk. Urgent action may be immediate; otherwise, where practical, we will give notice and a reasonable chance to fix the issue. On termination, your right to use the app ends. Any read-only or export access offered by the app is subject to security, legal and technical requirements.
14. AUSTRALIAN CONSUMER LAW AND LIABILITY
Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, including under the Australian Consumer Law.
To the extent permitted by law, we are not liable for indirect or consequential loss that was not reasonably foreseeable, or for loss caused by your failure to review generated output, maintain required records, secure your account or follow safety and legal obligations. Where the law permits liability for a service to be limited, our liability may be limited to supplying the service again or paying the reasonable cost of having it supplied again.
15. CHANGES, LAW AND CONTACT
We may update these terms. We will publish the new version and date and give reasonable notice of a material change. If a material change is detrimental to you, you may cancel before it takes effect. Continued use after the effective date means you accept the updated terms.
These terms are governed by the laws of Victoria and the Commonwealth of Australia. Before starting formal proceedings, please contact us so we can try to resolve the issue in good faith. Nothing in this section prevents either party from seeking urgent relief or using a tribunal or regulator available by law.
Contact: info@soletasker.com.au.